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Shipping & Returns

Shipping Policy

Thank you for shopping at Mivas Educational Toys Shop Nilai @ METS'R'US!

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At the moment we only ship in Malaysia (include peninsular) where shipping price is based on weight of each items.

Return & Exchange Policy

Thank you for shopping at Mivas Educational Toys Shop Nilai @ METS'R'US!

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We provide 2 days warranty upon receiving and opening the item(s). For immediately defect upon opening the box, we will offered a replacement for a new item(s) which defect covering of not working & missing items only. However defect that due to logistic arrangement (broken parts, damage etc), that will not be replace from our side. As for item(s) that have been used for some times and having a problem, we will not covered on that as well.

But rest assure, all our products are been checking throughly before been send out.

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For any claims, please contact our tech support. Thanks you!

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